There are a few common reasons why you may not be able to upload your paystubs to verify income.
Common reasons:
- Your program doesn’t support paystub upload
- Some programs don’t support paystub upload. If you don’t see the option, your program may use a different method to verify your income.
- You added 1099 income
- The paystub upload option only supports W-2 income (where taxes are taken out by your employer).
- Note: If your income is self-employment, gig work, or 1099 income, you’ll need to link a bank, gig, or payroll account instead.
- You’ve already uploaded paystubs
- Once you’ve created one income source using paystub upload, you won’t see the option to use it again for another source.
If none of these apply, please submit a request to SteadyIQ support.